Zoho MCP (Model Context Protocol) is an advanced integration layer that connects AI agents, such as GPT or other large language models, directly to your Zoho applications and business data. It enables AI to not only access information but also execute actions across multiple systems through natural language instructions. Companies typically use Zoho MCP when they want to automate complex workflows, reduce manual processes and unlock the full potential of AI across their operations, especially valuable for organizations working with multiple systems that need to act together in real time without manual coordination.