Already running Zoho and want our support, hosting and direct partner access? Tag us as your partner agency — it only takes three steps.
How Can We Help?
Whether you have a quick question, want to switch your Zoho partner to codafish, or need support with an existing setup, you're in the right place. Choose what fits, and we'll take it from there. Prefer to call? +1 888 9263234
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Four Ways to Reach Us
Book a Meeting
Pick a slot that suits you and speak to a consultant for 30 minutes, free and with no obligation. Best if you are still deciding whether Zoho or Pimcore fits your situation.
Request a Call Back
Leave your number and we will call you. Best if you have a specific question and want an answer today rather than an email thread.
Send an Email
Write to hello@codafish.net or general enquiries, project ideas, or anything that doesn't need an immediate response.
Raise a Ticket
Existing clients can open a support ticket directly through our support portal, or write to support@codafish.net, so your request is tracked and answered by the right person.
Already a Zoho Customer? Make Us Your Partner
02
Zoho Partner Tagging
The "Zoho Partner Tagging" page opens. Select the Zoho products you use (or click "Select all"), then click "Tag your Partner".
03
Enter the Code
Enter the code: CODAFISH and confirm your registration by clicking "Proceed".
Need help tagging codafish as your Zoho Partner? If you have any questions or need assistance, book a meeting or request an instant call back and our team will be happy to help.
Contact and enquiry FAQs
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Is the first consultation really free?
Yes. The initial consultation is a 30-minute call or video meeting at no cost and with no obligation. We use it to understand your situation and tell you whether codafish is the right partner. You are under no commitment afterwards.
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What languages does codafish work in?
We deliver projects and provide support in German, English and Spanish. Our consultants are native or fluent speakers, so you are not working through translated documentation or a language barrier during escalations.
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Do I need to know exactly what I need before contacting you?
No. Many clients come to us with a problem rather than a specification — scattered data, manual processes, a system that no longer scales. Part of the first conversation is working out what the actual requirement is.
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Does codafish work with companies outside Germany and Spain?
Yes. We have offices in Berlin, Seestermühe, Madrid and the Canary Islands, and we work remotely across Europe. Location is rarely a constraint, though it can affect data residency and hosting choices, which we cover during scoping.
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What does it mean that codafish is a Zoho Premium Partner and Pimcore Gold Partner?
Both are accredited partner tiers awarded by the vendors. In practice they give us direct escalation channels to Zoho and Pimcore engineering, licensing support, certified consultants and visibility of product roadmaps. That shortens resolution times on problems an unaccredited agency would have to work around.
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How do I get support if I am already a client?
Existing clients open tickets through our support portal, check live service status on our status page, and can start a screen-sharing session through codafish Assist. Urgent issues can also go straight to your usual consultant by phone.
Pay by Direct Debit
Direct debit is one of the most popular ways our clients choose to pay, so we've made it available to everyone we work with, no matter the size of your setup or how many invoices you receive. Setting up a SEPA mandate takes a minute, you'll still receive every invoice by email as usual, and you can cancel it at any time at no extra cost. It's a small thing, but it means one less recurring task on your side.
