Many modern companies rely on flat hierarchies and democratic management models. How is your company structure designed?
Timo Müller: We are convinced that the classic agency business model is going through a digital transformation. The possibilities for communicating with one another online have evolved over the past few years. Meetings with clients take place, for example, via video conference calls, the exchange of information between employees occurs across national boundaries – using the cloud. Direct communication between our clients and our employees enables an efficient and effective project workflow, so that the project manager does not have to be brought in on every issue. In this way, we offer our employees greater scope for decision-making and the opportunity to play an active role in project implementation.