Service and Support

A digital project does not end at go-live – that is when it starts being used. We stay with you afterwards: for technical issues, updates and security patches, for new requirements as your business changes, and for the small improvements that add up over time. You get a helpdesk with people who know your systems, clear response paths instead of anonymous forms, and support in German, English and Spanish.
We support and maintain your digital platforms like Pimcore, Zoho oder WordPress over the long term, helping you resolve issues quickly, keep systems up to date and continuously improve performance.

All Services

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Have you already taken basic steps within your company and in your business processes towards digitalization? Is your communication with your customers already based on web technology such as Pimcore, Drupal, WordPress or ZOHO? Does your sales performance depend on technology that operates smoothly?

Connect Your Tools the Right Way

From a single integration to a fully connected system landscape – we plan, build and support every connection end to end, so your tools finally work as one.

Industry Solutions

Real projects and insights

Discover real-world examples of how our clients use our solutions, as well as articles on web development, e-commerce, platform strategies and digital growth.

Reaching new digital heights with Zoho — enretec Suisse

Discover how enretec Suisse transformed its fragmented system landscape into a fully digital and automated platform with Zoho One and codafish. From implementing Zoho CRM and automating core business processes to integrating e-commerce, logistics, and marketing, this use case highlights how a tailored Zoho solution can make everyday operations more efficient, transparent, and scalable.

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A digital ecosystem for e-motion – development with Zoho One

It all started with the desire for a powerful CRM – the result is a fully digital ecosystem for all areas of business. The magic word for e-motion: Zoho One. And the partner by their side: codafish! Read on to find out how Dennis Schmidt from e-motion shares the story of how we helped elevate this company to a new level of business efficiency with Zoho!
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We love having direct and speedy communication with you – whether by phone, messenger or email, we adapt to your preferences. Our project management system offers a reliable ticket system, and you always get an overview of the current status of processing, as well as details regarding further plans. We see your digital business processes as our task: We work proactively on your digital world and provide you with tips for adapting to new developments in your digital markets. This is the strategy of today for securing one’s investment. 

Smiling support agent with headset at computer solving issue

Multi-faceted expertise

We are certified partners for your web applications and have extensive programming expertise. As a Pimcore Gold Partner, member of the WordPress Community, others see it that way, too. As an Premium Partner for ZOHO business software, we are also very familiar with web-based applications for internal business processes, as well as support for customer and brand communication.

WordPress support

We support WordPress-based websites and digital platforms with maintenance, updates, issue handling, and ongoing improvements.

Pimcore support

As a Pimcore-focused digital partner, we support content, data, and platform environments that require structured maintenance and expert attention.

Zoho support

As an official Zoho partner, we support web-based business applications, workflows, and operational systems used for internal processes and customer communication.

Connected digital services

We also support related digital services and implementations when websites, platforms, marketing activities, or integrations require coordinated technical follow-up.
Features

Always there - more than just a service provider

We love having direct and speedy communication with you – whether by phone, messenger or email, we adapt to your preferences. Our project management system offers a reliable ticket system, and you always get an overview of the current status of processing, as well as details regarding further plans. We see your digital business processes as our task: We work proactively on your digital world and provide you with tips for adapting to new developments in your digital markets. This is the strategy of today for securing one’s investment. 

Maintenance and ongoing development

Maintenance and ongoing development

Setup and implementation support

Setup and implementation support

Technical troubleshooting

Technical troubleshooting

Support tickets and email-based assistance

Support tickets and email-based assistance

Expert support for more complex project situations

Expert support for more complex project situations

Recurring coordination and project communication for higher support levels

Recurring coordination and project communication for higher support levels

Frequently asked questions

Let's get in touch

With us, you have one partner for all your digital needs. From strategy and consulting to development, marketing and ongoing support, we help you build, connect and optimise your digital systems. We work with you from the initial idea through implementation and beyond, supporting your digital transformation every step of the way.

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codafish ><> your digital agency

+1 888 9263234

hello@codafish.net

Feel free to contact us for a free initial consultation. We’d be happy to hear from you!

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