What do you do when a colleague enters a new property into the database, but it doesn’t appear at the front end? The first thing that needed to be done was to engage in some practical decision-making with hellomonday. Restoring the site’s performance for the user was the number one goal. Then came the matter of setting the course of the strategic plan for the technical infrastructure of the Pimcore platform – leveraging the existing framework. Integrating new features for an expanded user experience was the task for codafish. “This enabled us to achieve a higher degree of user friendliness”, stated Hamdard of hellomonday. What he was most impressed by in his work with codafish was the depth of their “know-how”, the advice that they gave and their authentic, collaborative approach to thinking as a team about the technical implementation of the company’s strategic goals. “Oftentimes, you have to bring other service providers in to deal with certain particular issues – something that adds a layer of complexity to your communications channels. With codafish, you get everything from one provider. Our relaunch was so cleverly thought through that we were even able to execute it without having to do any additional work on the design. Another challenge for codafish was the need to become familiar with the existing system quickly. “It is often the case that when changing a support agency, the flow of communication between the client and the agency that had been providing the service up to that point gets broken. So, as the new support partner, you have to adapt to the situation quickly using the existing documentation. As well, we have a lot of experience with such working conditions and we know where we need to apply ourselves”, said the two CEOs of codafish><>, Timo Müller and Andreas Wroblewski.