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Create online surveys for free with Zoho
Survey

With Zoho Survey, you can create attractive online surveys for free and in just a few steps. Simply select your templates, customize and publish.
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Turn Feedback into Actionable Insights

Zoho Survey helps organizations collect structured feedback and transform responses into clear, data‑driven insights. Whether you’re measuring customer satisfaction, gathering market research, or collecting internal feedback, Zoho Survey provides the tools to design professional surveys, distribute them across channels, and analyze results in real time. This enables teams to make informed decisions, improve experiences, and continuously refine their strategies based on reliable data.

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Zoho Survey: Most Important Features

Zoho Survey covers the full feedback cycle, from building a questionnaire to acting on what the responses actually reveal. Key features include advanced question types with skip logic and branching, real-time response collection with secure storage, and built-in reporting that visualizes trends without exporting data anywhere. Pre-built templates for NPS, CSAT and employee engagement help you start faster, while native integration with Zoho CRM, Desk and Campaigns connects survey responses directly to existing customer and employee records. Secure data handling and GDPR-aligned compliance features keep every response protected.

Advanced question types

Go beyond simple multiple choice with skip logic, branching and ranking questions that adapt to how someone answers.
Advanced question types
Real-time response collection

Real-time response collection

Watch responses come in as they happen, with every answer stored securely the moment it's submitted.

Built-in reporting

Visualize results, filter data and spot trends directly inside the tool, without exporting anything to a separate spreadsheet.
Built-in reporting
Ready-made templates

Ready-made templates

Start from proven templates for NPS, CSAT and employee engagement, so you're not designing a survey from a blank page.

Secure & GDPR-compliant

Collect sensitive feedback with confidence, backed by secure storage, access controls and GDPR-aligned data handling.
Secure & GDPR-compliant
CRM & Desk integration

CRM & Desk integration

Connect survey responses directly to customer or employee records, so feedback informs action instead of sitting in isolation.

Frequently Asked Questions About Zoho Survey

Everything you need to know about creating and analyzing surveys with Zoho Survey.

  • What is Zoho Survey used for?
    Zoho Survey is used to create, distribute and analyze online surveys, helping organizations collect structured feedback from customers, employees or other stakeholders and turn responses into actionable insights.
  • How are survey results collected and analyzed?
    Responses are collected in real time and stored securely within Zoho Survey. Built-in reporting and analytics tools let you visualize results, filter data and generate reports to identify trends and improvement areas.
  • Can Zoho Survey be integrated with other Zoho applications?
    Yes, Zoho Survey integrates with tools like Zoho CRM, Zoho Desk, Zoho Campaigns and Zoho Analytics, so survey data flows directly into your existing customer or employee records.
  • Is Zoho Survey secure and GDPR compliant?
    Yes, Zoho Survey provides secure data storage, access controls and compliance features that support GDPR-aligned data collection, ensuring responses are handled responsibly.

Who Is Zoho Survey For?

Whether you're sending a single customer satisfaction survey or running ongoing employee research, Zoho Survey adapts to a wide range of needs. From your first quick poll to complex, branching questionnaires, the tool provides the right features for every audience and every stage of feedback maturity.

Customer experience teams
Customer experience teams
Want to measure satisfaction consistently over time? NPS and CSAT surveys with built-in reporting turn scattered feedback into a clear, trackable metric.
HR and people teams
HR and people teams
Running employee engagement or exit surveys? Anonymous response options and detailed analytics help you understand what's really going on, not just what people say out loud.
Market researchers
Market researchers
Need statistically sound data from a specific audience? Advanced question logic and branching let you build surveys that adapt based on how someone answers.
Event organizers
Event organizers
Want structured feedback right after an event? Quick, mobile-friendly surveys capture impressions while they're still fresh, instead of relying on delayed follow-up emails.
Training and education providers
Training and education providers
Evaluating course effectiveness? Pre- and post-training surveys measure what people actually learned, not just how they felt about the session.
Companies connecting feedback to CRM
Companies connecting feedback to CRM
Want survey responses to inform customer records automatically? Integration with Zoho CRM and Desk means feedback doesn't stay stuck in a spreadsheet.
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Zoho Survey – Pricing & Plans

  • Basic

    €3.00

    / month

    • Standout features
    • Includes all features of the Free plan +
    • 12,000 responses per year
    • Unlimited questions
    • Random question distribution
    • Skip logic, end-of-page logic, and auto-fill
    • Logo addition
    • Email distribution
    • Full customisation of survey design
    • Eventbrite integration
    • Slack integration
    • Shopify integration
    • Zendesk integration
    • Spam protection
    • Unique URL generation
    • Quota
    • Offline response collection
    • Survey tracking
    • Report export in XLS and CSV
    • Opinion analysis
    • Share everything
    Start Your Free Trial Zoho Survey builds professional surveys in minutes: branded questionnaires, smart logic and results flowing into CRM and Analytics.
    Standard

    €35.00

    / month

    • Standout features
    • Everything included in the Basic plan +
    • Unlimited surveys
    • Zoho Sheet integration
    • Purchase responses
    • SMS distribution
    • Customisable reports
    • Scoring
    Start Your Free Trial Zoho Survey builds professional surveys in minutes: branded questionnaires, smart logic and results flowing into CRM and Analytics.
    Premium

    €49.00

    / month

    • Standout features
    • Everything included in the Plus plan +
    • Surveys in multiple languages
    • Sequential logic
    • Custom variable
    • Customisable branded survey
    • Page icon upload
    • Tableau integration
    • Zoho CRM integration
    • Google Sheets integration
    • Zapier integration
    • Zoho Recruit integration
    • Custom script condition
    • Document merging
    • URL callback notification (Webhook)
    • Trigger function
    • Email notifications Set up automatic email notifications for survey authors or respondents.
    • Report export to SPSS
    • Sender email authentication
    • Reports in multiple languages
    Start Your Free Trial Zoho Survey builds professional surveys in minutes: branded questionnaires, smart logic and results flowing into CRM and Analytics.
    Enterprise

    €109.00

    / month

    • Standout features
    • Everything included in the Pro plan +
    • 3 users
    • User management
    • Department creation
    • Single sign-on (SSO)
    • Audit logs
    • Priority support
    • Customised training and onboarding
    Start Your Free Trial Zoho Survey builds professional surveys in minutes: branded questionnaires, smart logic and results flowing into CRM and Analytics.
  • Basic

    €89.04

    / year

    • Standout features
    • Includes all features of the Free plan +
    • 12,000 responses per year
    • Unlimited questions
    • Random question distribution
    • Skip logic, end-of-page logic, and auto-fill
    • Logo addition
    • Email distribution
    • Full customisation of survey design
    • Eventbrite integration
    • Slack integration
    • Shopify integration
    • Zendesk integration
    • Spam protection
    • Unique URL generation
    • Quota
    • Offline response collection
    • Survey tracking
    • Report export in XLS and CSV
    • Opinion analysis
    • Share everything
    Start Your Free Trial Zoho Survey builds professional surveys in minutes: branded questionnaires, smart logic and results flowing into CRM and Analytics.
    Standard

    €300.00

    / year

    • Standout features
    • Everything included in the Basic plan +
    • Unlimited surveys
    • Zoho Sheet integration
    • Purchase responses
    • SMS distribution
    • Customisable reports
    • Scoring
    Start Your Free Trial Zoho Survey builds professional surveys in minutes: branded questionnaires, smart logic and results flowing into CRM and Analytics.
    Premium

    €420.00

    / year

    • Standout features
    • Everything included in the Plus plan +
    • Surveys in multiple languages
    • Sequential logic
    • Custom variable
    • Customisable branded survey
    • Page icon upload
    • Tableau integration
    • Zoho CRM integration
    • Google Sheets integration
    • Zapier integration
    • Zoho Recruit integration
    • Custom script condition
    • Document merging
    • URL callback notification (Webhook)
    • Trigger function
    • Email notifications Set up automatic email notifications for survey authors or respondents.
    • Report export to SPSS
    • Sender email authentication
    • Reports in multiple languages
    Start Your Free Trial Zoho Survey builds professional surveys in minutes: branded questionnaires, smart logic and results flowing into CRM and Analytics.
    Enterprise

    €900.00

    / year

    • Standout features
    • Everything included in the Pro plan +
    • 3 users
    • User management
    • Department creation
    • Single sign-on (SSO)
    • Audit logs
    • Priority support
    • Customised training and onboarding
    Start Your Free Trial Zoho Survey builds professional surveys in minutes: branded questionnaires, smart logic and results flowing into CRM and Analytics.

    • Amount excluding taxes. Indicative price: please visit the Zoho website to confirm the current price. No credit card is required for the free trial.

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    Let's find out together which Zoho application best fits your marketing goals. Our team offers a no-obligation consultation and shows you how to unlock the full potential of Zoho for your business.

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