Zoho Service Apps and Bundles:
Helpdesk, Chat & Field Service

Helpdesk, live chat, remote support and field service in one place – every customer request lands in the same system, no matter which channel it came from.

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Zoho Service Apps

Zoho's service applications can also be licensed one at a time, which is the better route when you need one specific capability rather than a full service platform. codafish helps you work out which apps genuinely fit your support process, then implements and integrates only those — so you're not paying for a bundle you won't use.

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Zoho Service Plus

Zoho Service Plus bundles Desk, Assist, Lens and FSM: tickets, remote help and field service on one platform. Support without gaps.

Zoho FSM

Zoho FSM schedules field teams end to end: work orders, dispatch, routes and invoicing. Every technician knowing where and why.

Zoho Assist

With Zoho Assist, you can access other computers remotely, as if you were sitting right in front of them.

Zoho Desk

Zoho Desk is a cloud-based help desk software and customer support platform designed to manage tickets, automate workflows, and deliver consistent customer serv.

Zoho Lens

Zoho Lens brings AR to remote assistance: technicians see through the customer's camera and annotate live, machines fixed from afar.

Zoho One

Zoho One is an all-in-one business operating system that brings together over 50 integrated applications to manage sales, marketing, finance, HR, and operations.

Zoho SalesIQ

Zoho SalesIQ adds live chat and visitor tracking to your site: see who is browsing, chat in real time and route hot leads to sales.

Zoho Service Apps

Frequently Asked Questions About Zoho Service Apps

What are Zoho Service Apps?

Zoho Service Apps are the customer service and support applications within the Zoho suite: Zoho Desk for ticketing, Zoho Assist for remote support, Zoho Lens for visual assistance, Zoho FSM for field service and Zoho SalesIQ for live chat. They can be licensed individually or together as the Zoho Service Plus bundle. As a Zoho Premium Partner, codafish helps companies choose between them and configure them around existing support processes.
Should we buy Zoho Service Plus or individual apps?

Service Plus makes sense when you need several service capabilities working together — ticketing, remote support, visual assistance and field service on one platform. Licensing apps individually is usually better value when you need one specific capability, such as remote support only. The right choice depends on how many agents you have, which channels you support and whether field service is involved, so we work through it in the initial consultation rather than defaulting to the larger bundle.
What is the difference between Zoho Desk and Zoho SalesIQ?

Zoho Desk is a help desk platform: it turns incoming requests into structured tickets, routes them and tracks resolution. Zoho SalesIQ is a live chat and visitor-tracking tool built for real-time conversations with people currently on your website. Many companies run both — SalesIQ captures the conversation, and Desk handles anything that needs to become a tracked case.
Can we migrate from Zendesk or Freshdesk to Zoho Desk?

Yes. A migration of this kind covers tickets, contacts, agents, macros, knowledge base articles and historical conversation threads. The technical import is rarely the hard part — the real work is mapping your existing workflows, SLAs and escalation rules onto Zoho Desk without losing process knowledge. codafish handles the migration, the reconfiguration and agent training as a single project.

Everything About Zoho Service Apps

Book a Free 30-Minute Consultation

Zoho Service Apps are the customer service and support tools within the Zoho suite, available individually or as a bundle. As a Zoho Premium Partner, codafish helps you select the right apps, configure them around your existing support processes, and integrate them with the systems you already run.

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Zoho Service Apps and Bundles:
Helpdesk, Chat & Field Service

Zoho Service Apps