brand
brand
brand
brand
brand
brand

Zoho Assist App: Zoho Assist: the
ideal software for remote support

Zoho Assist App at a glance: With Zoho Assist, you can access other computers remotely, as if you were sitting right in front of them. Use remote access for IT support or customer support, for example.
Smiling woman at computer with headset in office
Badge with Zoho and Assist logo stating Certified Associate

Zoho Assist is a powerful remote support and remote access solution that enables businesses to assist customers and manage devices securely from anywhere. It allows support teams to connect instantly, troubleshoot issues in real time, and access systems unattended when needed. With strong security controls, flexible deployment, and cross‑platform compatibility, Zoho Assist helps IT and support teams resolve issues faster while maintaining full control and compliance.

All Zoho Service Apps at a Glance

Zoho FSM
Zoho Desk
Zoho Lens
Zoho SalesIQ
talking talking-dark
chatting chatting-dark
star-1
star-2
arrow-1

Create digital growth that fits your business.

From strategy to SEO, development and support – let's build it together.

Don’t hesitate to call us for a free initial consultation. 30 minutes, with no obligation. We’ll be happy to speak with you! +1 888 9263234

Modern support and IT operations require fast, secure remote access—not outdated tools, phone‑only support, or fragmented systems. Zoho Assist enables organizations to provide location‑independent remote support and device access through a single, secure platform, helping teams resolve issues faster, collaborate efficiently, and maintain full visibility over support activities.

01 Organizations Needing Secure, Compliant Remote Access

Organizations Needing Secure, Compliant Remote Access

Organizations that need secure, compliant remote access for IT support while maintaining full control over permissions, session activity, and audit trails.
02 Support Teams Looking to Scale Without Added Complexity

Support Teams Looking to Scale Without Added Complexity

Support teams looking to scale and accelerate customer service without increasing complexity.
03 IT Departments Managing Multiple Devices Simultaneously

IT Departments Managing Multiple Devices Simultaneously

IT departments that need to manage, update, or support multiple devices simultaneously.
04 Teams Requiring Secure, Location-Independent IT Support

Teams Requiring Secure, Location-Independent IT Support

Teams working remotely that require secure, location‑independent IT support.
Zoho Assist
Zoho Assist App at a glance: With Zoho Assist

Zoho Assist offers fast and secure remote connections that enable support teams to access devices reliably from anywhere. Key features include interactive remote sessions, unattended access for independent system management, and built‑in file transfer to share data securely. Multiple users can collaborate in the same session, while Wake‑on‑LAN allows devices to be powered on remotely. Detailed activity logs provide full visibility into sessions, supporting transparency, security, and compliance across remote support operations.

Remote connections

Access without limits! With Zoho Assist, you can remotely connect to other computers, laptops, and servers around the world, 24 hours a day.

Fast and secure connections

Zoho Assist provides secure connections between two or more devices within seconds – using SSL/256-bit AES encryption.

Interactive elements

Do you want to use Zoho Assist for your customer service? Connect a chat, or audio and video formats and share your screen with your counterpart.

Independent and unattended

You can also use Zoho Assist without anyone being present on the other end. You just need to grant permission for “unattended access” once.

File transfer

With Zoho Assist, files can be transferred between connected devices – for example: updates, patches and other file types.

Multiple users

With Zoho Assist, you can access multiple computers at the same time and easily switch between monitors.
Zoho Assist Most Important Features

What Our Clients Say

Patrick Bernstein

With the title ‘digital agency,’ it’s immediately clear that codafish is the right contact for digital projects like websites and software. As a very satisfied client in the design sector - both online and offline - I can confidently say that codafish’s range of services goes above and beyond.

Patrick Bernstein
Managing Director more Marketing
Jenny Marks

We switched from another partner to codafish in the middle of the process, but the team took the time to listen patiently, understand our current situation, and work with us to develop a path forward that we could follow.

A big thank you to the entire team! Everyone is highly competent and very friendly, which is always a big plus, especially in stressful situations. Thank you!

Jenny Marks
Tom Giessel

We are extremely satisfied with the work codafish has done for us. Timo Müller and his team are outstanding—professional, reliable, and always delivering top-notch results. Their expertise and quick response times make them a valuable partner for us.

Whether it's implementing complex processes or providing day-to-day support, codafish always exceeds our expectations. 

Tom Giessel
Miran Kovac

Working with codafish on the customization and training of the ZOHO software was a fantastic experience. They quickly understood our business needs and delivered a tailored solution that perfectly fits our workflows. The implementation was smooth, and the training sessions were clear, professional, and adapted to all team members.

Thanks to codafish, we now use ZOHO more efficiently and confidently. Their expertise, responsiveness, and commitment truly set them apart. 

Miran Kovac
Nicole Mutschler

Everything is slowly coming together, and we are realizing that the customer journeys and automated processes are making things a lot easier. They have given us such a comprehensive overview!

I would most definitely recommend Zoho One, because it's just great how one module merges into another and you always have a very quick analysis of everything: From customer history in Zoho CRM to sales in Zoho Books.

Nicole Mutschler
owner and Managing Director of Höhenbalance GmbH
Khaled Hamdard

Top web developers with an incredible amount of expertise. There is simply no comparison to our previous agency, which also claimed to be “Pimcore experts.”

codafish is fast, responsive, provides excellent and honest advice, and is genuinely nice to work with. We really enjoy working with them. Thank you, and we hope to continue working together for a long time to come!

Khaled Hamdard
Managing Director

Frequently Asked Questions About Zoho Assist

Zoho Assist – Certified Associate

Start Your Free Trial
codafish is a Zoho Assist Certified Associate, confirming strong expertise in configuring remote support and unattended access setups. This ensures your IT team can resolve issues quickly and securely, session workflows stay transparent, and support runs smoothly across devices and locations, enabling consistent service quality and reduced downtime. As a Zoho partner, codafish helps businesses implement Zoho Assist by structuring remote-access policies, configuring unattended access and integrating it with existing tools to improve support efficiency and team collaboration.

+800 26323474

Am Altenfeldsdeich 56 25371 Seestermühe

hello@codafish.net

Zoho Assist Pricing

  • Standard

    €12.00

    / month


    Start Your Free Trial Zoho Assist delivers secure remote support: screen sharing, unattended access and file transfer – problems fixed without travel.
    Professional

    €18.00

    / month


    Start Your Free Trial Zoho Assist delivers secure remote support: screen sharing, unattended access and file transfer – problems fixed without travel.
    Enterprise

    €28.00

    / month


    Start Your Free Trial Zoho Assist delivers secure remote support: screen sharing, unattended access and file transfer – problems fixed without travel.
  • Standard

    €120.00

    / year


    Start Your Free Trial Zoho Assist delivers secure remote support: screen sharing, unattended access and file transfer – problems fixed without travel.
    Professional

    €180.00

    / year


    Start Your Free Trial Zoho Assist delivers secure remote support: screen sharing, unattended access and file transfer – problems fixed without travel.
    Enterprise

    €288.00

    / year


    Start Your Free Trial Zoho Assist delivers secure remote support: screen sharing, unattended access and file transfer – problems fixed without travel.
  • Zoho One - One Package For Every Need

    Zoho One is a software package with 50+ applications that lets you digitize, connect and optimize your business processes – think of it as the operating system for your company. Available as a full package or as individual apps and bundles: whichever option you choose, it saves you time and money.

    Zoho One Icon Zoho One Icon